How is this different from Zapier or Make?+
Those tools move data when the rules are fixed. An agent handles the part in between: reading a message, deciding what it is, asking for what is missing and knowing when to stop and pass it to a person. We often use both in the same build.
Do we need to change our software?+
No. We build around the tools you already use and give the agent its own account with limited access, the same way you would set up a new member of staff.
What happens when the agent gets something wrong?+
It runs alongside your team before it acts alone, so most mistakes are caught before launch. After that, every action is logged, anything uncertain goes to a person, and we review the exceptions with you every week.
How long until it is working?+
Most single-process agents are running alongside your team within three to four weeks of the first session, and working on their own shortly after.
Who owns what you build?+
You do. The configuration, prompts, workflows and records sit in accounts you control. If you ever stop working with us, the agent keeps working.
